To sell his goods in China and Europe, Tsui hired live-stream hosts to showcase products in the way of QVC and other US shopping channels, and he’s looking for online merchants to reach American consumers.
The transition from simply manufacturing goods to conceptualising and branding them is a result of China’s changing economic landscape.
Although the country maintains its status as the world’s factory floor, accounting for more than a quarter of global manufacturing, lower costs in places like Vietnam and India are steadily luring operations away.
At the same time, improved product quality and e-commerce channels have given manufacturers greater access to shoppers at home and overseas.
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For Tsui and most of his friends in manufacturing, the hot topic these days is how to launch their own brands, whether for socks or pet toys or camping gear.
“All the factories are experiencing tough times,” Tsui, 28, says. “This is the sun setting on our traditional business.”
As financial pressures from rent, labour and environmental regulation have increased, Tsui and his family have adopted cost-saving strategies such as opening factories in Cambodia and integrating robotics into their facilities in China’s Jiangsu province.
In 2020, when the pandemic bankrupted several of the company’s foreign clients and halted orders, Tsui decided to forge ahead with the Goodways brand.
“To be honest, our domestic factories are not breaking even,” he says. “It’s almost like you have to do it.”
China’s deep manufacturing experience and vast supply chain bolster those efforts, as maturing design and production capabilities have led to higher-quality products and enabled the rise of Chinese brands domestically.
“When you’re making so many things for the entire world, undoubtedly you’re going to accumulate know-how and learn from the clients you work with,” says Rui Ma, creator of investment consulting firm TechBuzz China.
“More and more of these suppliers are becoming more like a brand.”
According to Kantar, a London-based brand consultancy, the value of China’s top 100 brands has risen 57 per cent over the last year.
The fastest-growing name in 2022 was Li-Ning, an athletic apparel maker that has gained popularity in China on the back of rising nationalism and preference for home-grown brands.
But a slowing economy and a crowded market mean that Tsui and others can no longer bank as much on Chinese consumers.
The domestic market has always been cutthroat, with price wars between merchants often resulting in a race to the bottom. As economic growth plateaus, weighed down by pandemic restrictions that have driven consumer saving to a 20-year high, more companies are looking to boost sales in other countries.
The trend, known as chuhai, or “going overseas”, has accelerated as the pandemic has spurred e-commerce around the world.
The company was reportedly valued at more than US$100 billion in April 2020, making it one of the world’s most valuable start-ups.
In September 2022, the Chinese discount shopping platform Pinduoduo launched a new app, Temu, for the US market. Other Chinese tech giants, such as TikTok owner ByteDance and Alibaba, have experimented with their own fast-fashion platforms targeting Western consumers, with mixed results. (Alibaba owns the South China Morning Post.)In October 2022, the vice-president of Amazon China told Chinese media that the number of Chinese brands registered on Amazon rose 40-fold between 2018 and 2021.
“It’s the most trending topic in every coffee shop in China: let’s do business in America and Europe,” says Wang Shuo, who worked as a brand consultant for 12 years.
In 2021, Wang founded his own brand, Psytone, selling premium press-on “Cardi B type” nails for the US market, which promises growth opportunities that are becoming rarer at home.
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“Markets in China are hell,” Wang says. “All the people in the same industry, the only thing they can do is lower the price, lower the price, lower the price. Buying power is decreasing – you cannot make money there.”
Such ambitions are something of a role reversal for the world’s two largest economies. As China’s growth skyrocketed in the 2000s, US brands jostled for a share of Chinese consumers’ new-found spending power, struggling to adapt their products to local tastes.
While China has a strong US presence in consumer electronics with brands like Huawei, Haier and Anker, other product categories, such as clothing and cosmetics, are still finding their footing abroad.
“Huawei’s technology was already on par with many US companies,” says Lin Zengsheng, senior PR manager and a founding employee of Florasis, a Chinese cosmetics brand that launched in 2017 and started selling overseas in 2021. “Chinese make-up was not at that stage, but now we think the time is ripe. Our products and branding have gotten to a pretty good point.”
Lin believes the company’s biggest challenge will be building brand recognition and balancing foreign consumer preferences with its Chinese-style aesthetic.
“We have only taken the first step,” he says. “There’s still a long way to go.”
While the number of Chinese brands on Amazon has surged, many have received complaints of inflated reviews or subpar products over the last few years. In 2021, Amazon suspended hundreds of Chinese merchants for violating its terms of service.
Such controversies illustrate one of the biggest hurdles for nascent Chinese brands targeting the overseas market: the perception that their goods are cheap, shoddy or fake.
According to a survey by market research firm Ipsos, global consumer confidence in Chinese brands increased 4 per cent between 2019 and 2021. However, China still ranked the lowest in its confidence index when compared with India, South Korea, the UK, Japan, the US and Germany.
For some start-ups, combating that image means putting extra emphasis on quality or promoting their businesses in a way that leaves out China altogether, either by marketing themselves as global brands or highlighting offices or factories in other countries.
“It is truly a tricky thing,” says Iris Guo, who in 2022 created the brand 4T7 for her “smart” cutting boards, which come with a built-in scale and accompanying app. “If people ask, we will say we are a Chinese brand. But we won’t address it in a huge sentence on our website.”
Guo decided to initially target US consumers, mostly via Amazon, to establish her brand before Chinese competitors could copy her product and sell it domestically at a cheaper price. By spring, she hopes to expand to Europe; China is a possible target by the end of 2023.
“We want to try to turn people’s thinking about how Chinese brands are low-quality copycats,” she says. “But we are a very small brand, a very small company. We cannot do that on our own.”
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For Tsui and his Goodways clothing business, everything is worth trying.
The company began as a textile trading company in 1996 and started producing clothing for international brands in 2004. As early as 2013, it became clear that competition from other countries was growing, prompting the company to purchase its Cambodian facilities.
Tsui’s family even tried to expand into growing traditional Chinese medicine in Cambodia, but lost all their crops after 14 days of rain. That convinced them to stick with making garments.
But Goodways’ own clothing line has a long way to go before it can supplant the company’s traditional source of revenue: manufacturing for other vendors still accounts for 96 per cent of the company’s sales, Tsui says.
Live-streaming sales promotion, a booming e-commerce trend in China, has also foundered with Western audiences. Fluent English-speaking hosts are costly and hard to find, Tsui says. And shopping via live-stream has yet to take off outside China; Goodways’ European channel shut down several weeks ago from a lack of viewers.
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For US consumers, Tsui is debating whether to sell on Amazon, Pinduoduo’s new platform Temu or Canadian e-commerce website Shopify.
On Temu, the Goodways label could have a harder time building brand recognition, while Amazon retailers are trying to negotiate lower prices, and a Shopify store would require more spending on online advertising, he says.
But he and his family are determined to make it work.
“It’s a must,” Tsui says. “Even if it’s losing money, it’s an investment, and we have to invest more.”
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